Frequently Asked Questions
Do I need prior plumbing experience?
No. Our Beginner track covers safety basics, leak diagnostics, fixture service, and essential tools. Each video demonstrates both the why and the how.
Are these courses compliant with plumbing codes?
We align content with widely accepted code principles and safe work practices. Always check your local code and permitting rules before starting work.
What tools do I need to begin?
A basic kit: adjustable wrench, pipe wrench, pliers, PTFE tape, plunger, tubing cutter, and a pressure gauge. Advanced courses list additional tools per module.
Do you provide certificates?
Yes. After completing quizzes and practical checklists, you can download a course completion certificate for your records or employer.
Can my team learn together?
Absolutely. We support group enrollments and shared progress tracking. Contact us to discuss team access.
What’s your refund policy?
If a course does not match its description, contact us within 14 days and before earning a certificate for a full refund.
Will I need permits?
Some tasks require permits and inspections in many jurisdictions. Our lessons highlight typical thresholds; always verify local requirements.
What devices can I use?
Any modern browser on desktop, tablet, or phone. Videos include captions. No special software is required.